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Connect with and learn from others in the QuickBooks Community.
Join nowHi there, @Volker Piasta.
Thank you for voicing out and getting back to us. Allow me to share some insights about our phone directory.
Currently, the new contact support is through our Community website, messaging, and callback request. For you to talk with an agent, you can subscribe to our callback directory.
I'll show you how:
They'll be able to initiate a screen sharing session to further isolate your issue about inviting an accountant.
Let me know how the call went, Volker Piasta. I'd like to make sure this is taken care of. Just add a comment below or mention my name. Have a good one.