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Join nowThanks for posting in the Community, @Carolina.
I'm happy to help trigger an invitation email for your employee so they can successfully access their paystubs online.
Please log in with the Master admin role when inviting your employee. Then perform the following steps:
Your employee will receive an email from Intuit Services. This email is sent from Intuit Services at QBOPayrollNoReply@intuit.com. Let your employee follow the email's instruction. If your employee does not see the invite, please review the email address entered for the employee, resend as needed or advise your employees to check spam folders.
For more information about setting up paystub access, you can check out this helpful article: Set up online pay stub access for employees QuickBooks Workforce.
That should do it. Let me know if you have other questions about the setup process. I'm always here to help.