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Thanks for coming back to the Community and for providing the exact error message, Carolina.
Allow me to help you send an invite to your employee for QuickBooks Workforce.
You'll have to log in to QuickBooks Online using the Master Admin role. Then, enter the employee's email address in the box just below the Hire date. You can follow the steps shared by my colleague above.
I'll also add screenshots for your visual point of reference.
The information above should help you get pointed in the right direction. I want to ensure that you're able to resolve this concern, so please let me know how it goes by posting a comment below. Best regards.