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Join nowPayroll data from seven pay periods (5/4, 5/18, 6/1, 6/15, 6/29, 8/24, and 9/7) have not posted to the online "view my paycheck" function. I have tried to work with QuickBooks support, have 5 case id's that have not been resolved, and need to rectify this situation before the end of the year. In, addition, I have four paychecks that were deleted by direction of the support personnel in their efforts to correct my problem, and need to know how to return the paycheck detail to the employees' account so that their final W-2 is accurate. The case ID "s not resolved are [removed], [removed], [removed], [removed], [removed]. Payroll data for the last 4 pay periods have successfully been posted to the "View my paychecks" site, though I have done nothing different in creating payroll. Please advise how this situation can be rectified.
Thank you,
Edward Robison
Book Keeper,
Above All Grand Salon and Spa
[email address removed]