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The steps provided in this thread are for QuickBooks Online. If you're using Intuit Online Payroll, follow these steps instead to access your tax forms:
Then, to access the printer settings, please follow these steps:
Here's an article for more details: View And Print Employee W-2 Forms.
However, if you're using QuickBooks Online Payroll but can't see the options from the earlier replies, please call our phone support team. Here's how:
Visit us again in the Community if you have other questions. See you around.