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Merchant Service

Record Merchant Service deposits - add online payments to QB - two payments in November will not clear out even though have been deposited.  How to I remove them from this screen?   I can not click on them to dismiss selected payment and if I click to make payment I come up with an error - "A payment your are trying to download can not be matched or recorded.  Please record your merchant payments manually".   This is probably because the invoice has already been paid.  So how do I get rid of these.

Is there someone I can call and talk with about this?