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Connect with and learn from others in the QuickBooks Community.
Join nowPleased to hear again from you, @Smak1.
Let me take this opportunity to furnish you with information on how you can issue a credit memo to your customer.
Here's how to create credit memo:
There's no need for us to write a check to denote the refund amount since it's already recorded in your QuickBooks when you made a deposit as adviced by my colleague, @Alessandra_B.
Let's proceed to linking the credit memo to the unapplied refund check. Here's how:
That should do it! Don't hesitate to visit here in the Community if you have other questions about processing customer's refund. I'm always here to help.