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Connect with and learn from others in the QuickBooks Community.
Join nowWelcome to the QuickBooks Community, @InsideoutDA.
I'm here to share the steps on how you can process a refund in your QuickBooks Payments account.
Here's how:
If you wish to print a receipt, you can also do that in your account.
Here's how:
For additional help, you can also reach out to our Merchant Support. They can initiate a screen sharing session to help you further.
Here's how you can reach them: QuickBooks merchant services or QuickBooks Online support - who should I contact for help?
That should do it. Drop a comment below if you have any other questions about processing a refund for a bank transfer payment. I'll be happy to help you out.