Hi ccts,

Have you tried the steps found in this article: https://merchantcenter.intuit.com/wapweblet/ims-mp-help/en/quark/svc_mp_email_alerts.html?

It states that you need to:

1. Choose Account from the Online Service Center page.
2. Select Settings & Alerts.
3. In the Email Alerts section, choose Yes for each notification you've like to receive.
4. Enter the email address where you'd like to receive this notifications. 
5. Click on Save Changes.

Please let us know how it goes. We'll be right here to help.