Hi everyone,

I bill my clients by the hour, I require payment up front, and I do not offer refunds for unused hours. I'm having a little difficulty tracking this in Quickbooks desktop like I want. Here is what I would like to do:

1. Bill customers for a block of time up front

2. Have this payment show as income for the month it is received, not the month the hours are worked

2. Track hours worked for that customer, and send them some sort of receipt or update when the purchased hours have been used.

I've been recording payments as retainers, but they won't show up in reports as income in the month I receive them. Any advice?