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KaiKai
Level 2

Customer refunds ticket sales Eventbrite

I hold hospitality events and sell tickets on Eventbrite's platform which collects funds and forwards installments directly to my checking account. When I cancel an event refunds must be issued. Eventbrite requires my credit card for this facility. To keep sales taxes and account posting correct I want to issue a CREDIT MEMO and pay back Eventbrite with a credit card; but this is not straightforward because the ISSUE A REFUND dialog box ACCOUNT field only allows for BANK ACCOUNTS regardless if I select "CREDIT CARD" in the ISSUE THIS REFUND VIA field. So how do we transfer funds to the credit card?2019-03-15.png

 

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