Hi,

New to QuickBooks Online. I am from Canada. Was recommended by the website and some QuickBooks ads to consider buying the above subject "QuickBooks Chip and Magstripe Card Reader (Chip and Magstripe)" so I can process payments from credit cards. 

It finally came and when I try to follow the instruction of activation, I cannot find the QuickBooks Gopay application required to make it run. I Googled the problem and found a message that says, this application is not available in my Country. 

Why did QuickBooks made me buy this in the first place? Why did they accept my purchase order when I put in my address as someone from Canada if I will not be able to use it. Can anyone help me? Can I make this device work here in Canada? Is there an acceptable procedure or steps that I've missed?

Thank you.

RUFRAN C. FRAGO

[Moderator's note:  View this article for more information on how to setup the QuickBooks Chip and Magstripe Card reader.]