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Replying to:
HoneyLynn_G
QuickBooks Team

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Hello there, @platinumedition.

 

Thank you for visiting the Community space. I can help you correct the recording of your Shopify transfer deposits in QuickBooks.

 

May I know the account where you deposit your payment from Shopify? The steps we need to follow depend on the account used. If it's the Undeposited Account, you will have to create a bank deposit:

  1. Click Banking.
  2. Choose Make Deposits.
  3. Select the transaction.
  4. Click OK.
  5. Click Save & Close.

If it's a different account, you will have to create a transfer from the account where it was deposit going to the primary checking account:

  1. Click Banking.
  2. Choose Transfer Funds.
  3. Enter the necessary information.
  4. Click Save & Close.

 

That should correct the deposit transaction, platinumedition.

 

Let me know if there's anything else you need or you have additional questions. I'm still here to help you more. Have a good one!

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