Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Connect with and learn from others in the QuickBooks Community.
Join nowThanks for getting back to the QuickBooks Community, @CoolChoices.
Allow me to jump in and help ensure you're able to export reports in QuickBooks Desktop.
This isn't the kind of customer service we want you to experience. Part of our job is to provide excellent customer service in a manner that your experience is marked as outstanding.
When the export option for Excel is grayed out in QuickBooks, it is due to the following reasons:
To troubleshoot the issue you will need to toggle the UAC in Windows. To turn off UAC on Windows 7, 8, and 10, here's how:
Now, let's restart your computer and QuickBooks then open your company file. All export options, including Excel, should now be available.
If none of these solutions fix the issue, please reach out to a qualified IT professional for further help.
For additional reference, you can check this article: Export option for Excel is grayed out.
If you need further assistance with the troubleshooting steps, I recommend contacting our QuickBooks Desktop Support Team. They have additional tools to pull up your account and do a remote session. Please know that contacting our technical support is free, you shouldn't pay for anything.
Here's how to contact our customer support:
This will get you on the right track. Don't hesitate to leave a comment below if you have additional concerns about exporting reports. I'm always here to help you out.