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Join nowHi there, @AAP2.
I'm here to help you check why does the customer's name and address are not showing on your progress invoice.
First, please ensure to select a customer when creating transactions in QuickBooks Desktop (QBDT). If the address wasn't showing on the progress invoice, please also ensure to set up an address on your customer's information.
However, if everything was set up correctly, you may need to resort your lists. Your lists may become damaged and the damaged can often be repaired by re-sorting which puts a list back to its default order.
For additional reference, you may check this article: Re-sort lists.
On the other hand, if the issue persists, I recommend getting in touch with our Support Team to check and investigate this further securely. For the support's contact information, you may check it here: Contact the QuickBooks Desktop Customer Support Team.
I'd be always here to help you if you have any other questions about invoices, just add a comment below. Have a great day ahead!