Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results forΒ
Connect with and learn from others in the QuickBooks Community.
Join nowHello,
I am using QuickBooks Online and I have entered the vendor refund to my credit card as a credit card credit as you describe. However I can not find a way to then apply this to the vendor credit that I had created previously. E.g. I returned items worth $50 to vendor and created a credit memo in the system (vendor credit) for $50. However the following month the vendor refunded the $50 to my credit card. I enter the credit card credit for $50. However there is no way to match this against the vendor credit that is still open. When I try to use the "pay bills" approach that is described for matching vendor refunds via check against a credit memo it does not work because the credit card credit is not available to be selected.