Thank you for your response @Angelyn_T The difficulty I have is that the one sales receipt which was entered is actually the sum total of 131 different customer orders over a six month period. Only one of the orders has the same date of the incorrect sales receipt, and I would need to adjust the amount of that one sales receipt. I don't understand how the Undeposited Funds account is reconciled, though it seems to be automatic. Would I create issues by making these new entries and adjusting the amount of the one incorrect entry or even deleting it? (All of this is occurring in the Undeposited Funds account and the balance will again be zero after correcting entries). Thanks again!
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I am helping to clean up books and have found a sales receipt entry which was done incorrectly (the total is correct, but one sales receipt was created to lump sum multiple customer orders). The Sales receipt entry has been reconciled as it is dated last year, though the Undeposited Funds account is where it was entered. The customer name fields were left blank during the entry, so I'm not certain creating a credit memo is an option. Looking for suggestions for the best way to reverse this entry so that I can enter each of the customer sales receipts individually and also keep the reconciliation balance correct. (This was done in desktop QuickBooks Premier Edition 2016). Thanks!
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