Bank of Montreal (BMO) not working last 3 days

Hi TD2000,

Thanks for reaching out to us here.  Having an error when trying to upload your transactions can definitely impact your day.  There are times when financial institutions become disconnected with QuickBooks Online, that require an investigation with our Development Team.  When this happens, you can review the QuickBooks Online Bank Feed status updates here.  

In addition, you can learn how to troubleshoot and fix online banking errors by following this link.  If the issue persists, the best course of action is to contact our Customer Care team at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.  They'll be able to gather in depth information, and escalate the issue to our Development Team for further investigation, in order to restore the connection as soon as possible!

Please don't hesitate to reach out with any other questions.  We would be glad to help!

Try opening your QBO account on any private/incognito browser. If the same error persists, use MT Online or one of the converter tools (e.g csv2qbo @ $60 one time license) as a workaround.

https://www.moneythumb.com/?ref=110

I am having the same issue. Would like to know if this an issue on BMO's side or on Intuit's

Hello gradyr95

Thanks for joining us here. The issue with BMO is on our end and has been escalated for further investigation with our Development Team.  At this time, I encourage you to contact our Customer Care team outside of Community, so they can add you to the list of affected users, and ensure you receive an email notification when the issue has been resolved. In addition, you can follow the bank feed status here.  In the interim, you can manually upload your transactions, so your account remains accurate and up to date.

Feel free to ask other questions.  We're always glad to help!

Still having issues with the BMO Mastercard.  Same banking alert since Jan.23.2024.  Spoke with someone really nice at Intuit who explained the issue and added me to the existing ticket.  Received an email saying everything was fixed so I had my client re-connect the bank feed and everything looked good.  Next day same problem all over again.  This time my chat with Intuit was extremely unpleasant!  The man told me it was a BMO problem and that I just needed to keep re-connecting my bank feed.  I am getting tired of constantly requesting my client go in and re-connect the bank.  They good money every month for their subscription!

Hi cyndi15,

I can understand how the bank connection would have a negative impact on your day.  Although the investigation appears to have been resolved, I do see that other QuickBooks customers continue to be experience the same issue.  For this reason, I encourage you to contact us at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.  This will provide our Customer Care team with the opportunity to review the issue in more depth, and re-escalate it for further evaluation with the Development Team.  In addition, you can follow this link to view more information about QuickBooks Online bank feed status reports.

Let us know if you have any other areas of concern.  We're here to help!