Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
zach-handels-gma
Level 1

I am getting an error when trying to export payroll. When will this be fixed?

 
1 Comment 1
Bryan_M
QuickBooks Team

I am getting an error when trying to export payroll. When will this be fixed?

Thanks for posting here, Zach.

 

We'd like to learn more about the exact error message you encounter while trying to export your payroll. This way we'll be able to help you fix this issue.

 

On top of that, we also received similar cases of exporting payroll data and there's no exact time frame when this will be resolved. With that in mind, I recommend contacting QuickBooks Online (QBO) Payroll support. They can add you to the affected users list. Here's how:

 

  1. Go to Help (?).
  2. Choose Contact Us.
  3. Type in your concern, then select Let's talk.
  4. Select a way to connect with us: Start a chat with a support expert or Get a callback from the next available expert.

 

If you need help viewing information about your business and employees in QuickBooks, we can read this article: Run payroll reports in QuickBooks Online Payroll.

 

Let me know if you have additional questions about exporting payroll data. I'll be willing to help. Keep safe always.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us