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I have QB 2020 Pro and when I try to use Gmail to send forms and I choose enhanced security (recommended), it opens a windows that says my 'browser is not secure'. It does not allow me to link my gmail account to my intuit account. How do I correct the browser not secure error?
System is Windows 10 Pro and has IE 11 with latest updates.
Hi korazy8s,
It's important you're able to use Gmail to send forms without getting an error message. Don't worry, I'll be happy to give you a hand with this.
QuickBooks is designed to give you a hassle-free experience while you get ahead with your business. Google made an update for added security, so if you're using Gmail you'll need to reconnect your account. Here's how:
Solution 1: Use 2-step verification for Google
If you’re already using 2-step verification for Google, use solution 2.
Solution 2: Turn on less secure app access in Google
If solution 1 didn’t work, or you’re already using 2-step verification, here’s what to do.
Solution 3: Change the enhanced security setting in QuickBooks
If you've configured Gmail to use enhanced security, you'll be prompted to authorize QuickBooks Desktop when you send a transaction or report.
If you’re unable to authorize QuickBooks, you’ll need to reconnect your Gmail account to QuickBooks and clear the option to Use enhanced security.
Give this a try and if you have questions, I recommend contacting our support team using this link. Otherwise, feel free to leave a comment below. I'll be on standby.
Thank you for copying from the help. If you could please read my original question when I do the enhanced security I get an error. That is the problem, copying from help, is not helpful. It doesn't solve the problem.
I want to make sure you get the support you need with this. I recommend reaching out to our support team using this link here. One of our agents will be happy to take a look at your screen and assist. This ensures you get a faster resolution so you can get back to doing what you love. Feel free to ask other questions. I'll be on standby.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here