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korazy8s
Level 1

QB 2020 Pro Gmail enhanced security browser not secure

I have QB 2020 Pro and when I try to use Gmail to send forms and I choose enhanced security (recommended), it opens a windows that says my 'browser is not secure'.  It does not allow me to link my gmail account to my intuit account.  How do I correct the browser not secure error?

 

System is Windows 10 Pro and has IE 11 with latest updates.

 

3 Comments 3
JamesM
QuickBooks Team

QB 2020 Pro Gmail enhanced security browser not secure

Hi korazy8s,

It's important you're able to use Gmail to send forms without getting an error message. Don't worry, I'll be happy to give you a hand with this.

QuickBooks is designed to give you a hassle-free experience while you get ahead with your business. Google made an update for added security, so if you're using Gmail you'll need to reconnect your account. Here's how:

Solution 1: Use 2-step verification for Google

If you’re already using 2-step verification for Google, use solution 2.

  1. Turn on 2-step verification for your Google account.
  2. Go to QuickBooks Edit menu and select Preferences.
  3. Select Send Forms.
  4. Select Web Mail and Add.
  5. Fill out the Add Email Info section and select OK.
  6. Select OK to save your changes.

Solution 2: Turn on less secure app access in Google

If solution 1 didn’t work, or you’re already using 2-step verification, here’s what to do.

  1. Turn off 2-step verification for your Google account.
  2. Turn on less secure app access in Google. Make sure to read the Google security standards to understand how this may affect your account.
  3. Go to QuickBooks Edit menu and select Preferences.
  4. Select Send Forms.
  5. Select Web Mail and Add.
  6. Fill out the Add Email Info section and select OK.
  7. Select OK to save your changes.

Solution 3: Change the enhanced security setting in QuickBooks

If you've configured Gmail to use enhanced security, you'll be prompted to authorize QuickBooks Desktop when you send a transaction or report.

If you’re unable to authorize QuickBooks, you’ll need to reconnect your Gmail account to QuickBooks and clear the option to Use enhanced security. 

Give this a try and if you have questions, I recommend contacting our support team using this link. Otherwise, feel free to leave a comment below. I'll be on standby.

korazy8s
Level 1

QB 2020 Pro Gmail enhanced security browser not secure

Thank you for copying from the help.  If you could please read my original question when I do the enhanced security I get an error.  That is the problem, copying from help, is not helpful. It doesn't solve the problem.

JamesM
QuickBooks Team

QB 2020 Pro Gmail enhanced security browser not secure

I want to make sure you get the support you need with this. I recommend reaching out to our support team using this link here. One of our agents will be happy to take a look at your screen and assist. This ensures you get a faster resolution so you can get back to doing what you love. Feel free to ask other questions. I'll be on standby. 

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