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RPJESQ
Level 1

Accessing my data when I cancel my subscription

I bought QB Desktop many years ago and have kept paying for a variety of updates, but now my business is greatly diminished and Intuit wants $1000 a year from me to keep using it. I find it hard to believe that the program will freeze my access to data (i.e., view only) if I don't pay the ransom, but this is what the sales rep told me. Is there no way for me to keep entering a few small expenses and a little income (like $10K a year) without paying so much money? 

4 Comments 4
JeraldR
QuickBooks Team

Accessing my data when I cancel my subscription

I understand your situation, and your feelings are valid, @RPJESQ.
 

You can still access your data for one year after canceling your subscription to QuickBooks Desktop (QBDT). After that year, you will no longer be able to access your data or open your files until you renew your subscription.
 

If you are looking for more affordable and suitable plans for your small business, consider switching to QuickBooks Online. You can also contact our Live Sales representative again to get recommendations.
 

Also, to familiarize yourself with our cancellation policies, refer to this article: QuickBooks Desktop cancelation policies.
 

If you are considering switching to QuickBooks Online, you can view this material for plans and pricing: Plans for every kind of business.

 

Let us know in the thread below if you have any other questions about QuickBooks. 

SIAB
Level 7

Accessing my data when I cancel my subscription

@RPJESQ 

Which QB Desktop year version did you use? You can switch to old QB Desktop with a non subscription license to access your historical data for good. You should contact @Fiat Lux - ASIA by email directly for details.

RPJESQ
Level 1

Accessing my data when I cancel my subscription

I have multiple versions over the years, including 2016, 2017, 2022, 2023 and 2024. I would love to know how to just keep using one of them. I don't care if it doesn't get updates anymore. I just want to access my data.

SIAB
Level 7

Accessing my data when I cancel my subscription

You can't use your old 2016 or 2017 license to access your historical data. Have you emailed Fiat Lux?

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