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I know QBO does not support multiple accounts payable accounts. I have taken over the books for a company and it looks like they have two accounts payable accounts. One has not been used since 2015. There are now bills and payments randomly going into the wrong accounts payable account since July. How can I fix this?
Try merging accounts by renaming the one that is not the default.
Or you may have to edit the existing transactions in the wrong acvount to go into the correct one, then make the wrong one inactive.
To determine which is the QB default create a bogus test bill and then see which account it posts to. That should be the default. And by definition only bills that post to the default should be shown and selectable when you use Pay Bills
One way the wrong account might have been posted to is if someone bypassed the proper tools and via journal entries, selecting the wrong account in the process
I have one name Account Payable which was the default until the end of July (note: the default was never changed on my end, July is when bills and payments started randomly showing up in the other payable). The other one is Accounting Fees Payable and only SOME of the bills and payments get put into that one. Its not just one certain vendor, or just a certain expense account. Sometimes a vendor bill will go into Accounting Fees Payable other times it goes into Accounts Payable. Its never the same and I don't know how to remove the ones that are in the wrong payable account or how to change the default account.
Hi lakimbrell,
You can definitely consider @john-pero's suggestions. And I'd be glad to add a few things so you can properly track your payables and move forward.
When merging the two accounts payable, please make sure to name them according to your preference. Here at QuickBooks, we suggest naming it "Accounts Payable".
The other option that you may consider is inactivating the other account. I recommend transferring the balance of the other accounts payable before inactivating it. You can do this by creating a journal entry.
Once done, you can then proceed inactivating the accounts payable in question. Here's how:
1. On the left panel, click Accounting.
2. Choose the accounts payable in question.
3. Click the drop-down beside View register.
4. Select Delete.
5. Click Yes to confirm.
Feel free to see the screenshots below.
Don't hesitate to come back here to the Community if you have any other questions. Have a blissful day!
This happened to me on 11/04/2020
We use QB online and had multiple AP accounts. All of a sudden the bills I entered went into the wrong AP.
To fix, I reallocated JE's and deleted bills (after creating a spreadsheet of all the transactions in the "wrong" account. Then I made the wrong account inactive.
Did you have any activity in the wrong AP account in 2020? After fixing the AP issues, did you activate the wrong account back again? We would need both the AP accounts so trying to see how it would work. Thanks.
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