adding admin for account to get support

Summerset97 · ‎November 08, 2023

We have Quickbooks Pro Desktop and need our IT team to contact QB support. Because IT is not on the account, support cannot help them. How do we add our IT team to our account without having to add additional licenses?

4Gal · ‎November 08, 2023

Login to your CAMPS as the Primary Contact and invite your IT Support as the Secondary Contact.

Summerset97 · ‎November 08, 2023

I know CAMPS stands for something. Could you tell me how to get there/what it is? Sounds like an account page in the website, but I'm not seeing it.

4Gal · ‎November 08, 2023

https://camps.intuit.com/

Adrian_A · ‎November 08, 2023

Hi Summer,

It seems you've posted the same concern twice. In addition to what 4Gal shared above, you can review my colleague's response to your query. You can click this page to check and see their answer: https://quickbooks.intuit.com/learn-support/en-us/other-questions/adding-an-admin-to-quickbooks-acco....

Keep us posted whenever you have concerns.

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adding admin for account to get support