Hello, CCB82. I understand you may have some questions about adding products to your Intuit account. Allow me to chime in on this conversation to provide you with helpful insights and support in this conversation.
The primary admin is granted the highest level of permissions within the system, allowing them to efficiently manage user accounts, handle billing processes, and seamlessly add new products and services. In contrast, standard users or company admins do not have the capability to add products or services to the account directly. Instead, they are required to submit a formal request to upgrade their permissions to become the primary admin.
You can visit this article for reference about requesting to be a primary admin: Request to be the primary admin or contact.
Requesting to be a primary admin can help you add products and services to your account. Feel free to reach out to me again if you have clarifications about this matter. I'll always have your back.
