Admin user is not receiving the email invite for access. Others have received. It has been sent multiple times. Address has been verified as well as junk mail. What now?

Hello there, @achievellc-.

Whitelisting Intuit’s email server hostnames is a good start in isolating this issue since this process helps avoid invitations getting tagged as spam. 

Though there are many reasons why your new users didn't receive their invitation. You can check the pointers that I've listed below:

• The company’s email address is incorrectly formatted in Company settings.
• The recipient’s mail servers might be blocking the email.
• The invitation may have already expired. Email invites expire after 30 days from when it was sent.

To further isolate the issue, we can resend the email invitation. Before diving in, please double-check if your email address is correct. Here's how:

1. Click the Gear icon.
2. Under Your Company, select Account and Settings.
3. Choose Company, and then click the Edit icon in the Contact info section.
4. Even if it's correct, carefully re-enter the company email address. Make sure not to use any extra characters or leave any blank spaces before, within, or after the address.
5. Select Save, then choose Done.

Once done, we can now resend the user invite:

1. Click the Gear icon.
2. Select Manage Users.
3. Choose the appropriate user you need to invite again.
4. Select Resend invite from the Action column.

Alternatively, you can send a test to invite to your own email address. This article offers some hints on what to do if invited users did not receive your email invitation.

Please comment below if you need any assistance. I'll be here to help in any way that I can.