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wcc38068
Level 1

Anyone else having the issue where the field "Transaction Type" in REPORTS will not filter? I have been trying to get my deposit details and it pulls checks too.

I have run other reports and tried filtering the transaction type and it won't accept it.
Solved
Best answer September 20, 2022

Best Answers
Candice C
QuickBooks Team

Anyone else having the issue where the field "Transaction Type" in REPORTS will not filter? I have been trying to get my deposit details and it pulls checks too.

Greetings, @wcc38068

 

Congrats on making your first post here in the Community. Let me point you in the right direction so you're able to filter out these reports. 

 

After researching more about this problem, I've discovered there are on-going investigations about this specifically. With that being said, you'll need to get in touch with our Support Team so they can add you to a list of affected users. Afterward, you'll receive updates via email about the investigation.

 

Here's how: 

 

  1. Go to the Help icon in the top right-hand corner. 
  2. Press the Contact Us button. 
  3. Give a brief description of the issue and hit Let's talk
  4. Scroll down and choose to Get a callback

 

Keep us updated on how it goes. I want to be sure that you're able to get back to running your business. Have a great day! 

View solution in original post

1 Comment 1
Candice C
QuickBooks Team

Anyone else having the issue where the field "Transaction Type" in REPORTS will not filter? I have been trying to get my deposit details and it pulls checks too.

Greetings, @wcc38068

 

Congrats on making your first post here in the Community. Let me point you in the right direction so you're able to filter out these reports. 

 

After researching more about this problem, I've discovered there are on-going investigations about this specifically. With that being said, you'll need to get in touch with our Support Team so they can add you to a list of affected users. Afterward, you'll receive updates via email about the investigation.

 

Here's how: 

 

  1. Go to the Help icon in the top right-hand corner. 
  2. Press the Contact Us button. 
  3. Give a brief description of the issue and hit Let's talk
  4. Scroll down and choose to Get a callback

 

Keep us updated on how it goes. I want to be sure that you're able to get back to running your business. Have a great day! 

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