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Kitster999
Level 1

are you charged for each time you use expert advise?

Is live expert advise a once monthly charge or are you charged each time you use the service?

1 Comment 1
RheaMaeH
QuickBooks Team

are you charged for each time you use expert advise?

QuickBooks Live Expert Assisted is a monthly subscription service, Kitster.

 

With this subscription, you pay a fixed monthly fee that provides ongoing access to QuickBooks-certified experts. They offer personalized guidance through calls and screen sharing. You can request help without incurring any extra charges as long as your subscription remains active.

 

However, if you are referring to general customer support, this is included as part of your QuickBooks Online subscription at no additional cost. You won’t be charged for reaching out to QuickBooks for regular assistance.

 

Feel free to revisit this thread if you have any additional questions. 

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