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BrettLopucki
Level 1

Billing Issues - Can’t contact anyone!

I need help with a billing issue. My app says that I can renew my subscription for $12.50 a month yet when I try to sign up online it only offers me $25 a month for the simple  package. How do I renew for the $12.50 you are offering in the app?  I have no way to purchase it from there and the website want me to pay $25 per month.  Your chat is broken and I have no way to talk to anyone as you have no customer service numbers for me to call you. 

please contact me ASAP. 

 

810/577-3058

brett lopucki 

1 Comment 1
Just_me
Level 10

Billing Issues - Can’t contact anyone!

No one from here can or will call you back... except for the scammers now collecting your name and phone number.  (Fyi, it's not safe, nor smart, to post your phone number, or any other personal information, on a public forum) 

 

The only way to get a hold of someone, is to follow the steps provided below, and in hundreds of other threads here, in this community. 

  1. Log in to your QuickBooks Online company.
  2. Select Help (?) at the top right.
  3. Enter your concern, then select Let's talk.
  4. Select Contact Us to connect with a live support agent.
  5. Choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a callback from the next available expert.
    • Ask the community to get help from businesses like yours.

 

Contact QuickBooks Online customer support team

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Advanced, any time, any day

 

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