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BigRedConsulting
Community Champion

CAMPs appears to be broken

Trying to follow Intuit's instructions here: https://quickbooks.intuit.com/learn-support/en-us/help-article/account-management/change-manage-upda...

 

But when I go to log in, I either get a white page that never renders, or a login prompt and then a white page that never renders.

 

I've tried:

https://camps.intuit.com/

https://camps.intuit.com/app/selfservice/index.html

 

I've tried it on multiple browsers, including one I'd never used before. Nothing works.

1 Comment 1
ShyMae
QuickBooks Team

CAMPs appears to be broken

Hi there, @BigRedConsulting. I see you invested significant time and effort to get this fixed. Since you've already tried different browsers, I'll route you to our technical support to rectify this. 

 

Our team of experts has all the specialized tools to diagnose the root cause of why you're unable to proceed with logging in to the Customer Account Management Portal (CAMPs). They can also guide you in resolving this matter. 

 

To reach our technical team using your QuickBooks Desktop:

 

  1. Go to the Help menu and click QuickBooks Desktop Help/Contact Us.
  2. Select Contact Us.
  3. Type a short description of your issue in the box provided, then Continue.
  4. Sign in to your Intuit account, choose Continue. Pick Continue with my account.
  5. You'll receive a single-use code in your email; enter the code and Continue.
  6. Hit Have us call you.
     


You can also contact our support using your QuickBooks Online account

 

For future reference, you might want to visit our Help pages. It contains detailed articles that provide comprehensive instructions and guidelines on managing your QuickBooks account more efficiently.

 

Pointing you to our technical support is the best course of action. It will also ensure you can log in to CAMPs successfully without any roadblocks. Let me know if there's anything else I can do to assist you. I'm always here to help. 

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