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polarBaird2
Level 1

cancel my account

Please cancel  my account [removed].  I am retiring and no longer need you services.  I am contacting my bank to instruct then not to pay you.  You need to advise me of the information you have collected on my behalf and where did this ifnormation go.  Did it go to drop box, to my accountant,   to my lawyer,  ??  Did it go to allt ?hree

1 Comment 1
AlexV
QuickBooks Team

cancel my account

Hi polarBaird2!

 

You have the option to cancel the subscription on your end. Let me show you.

 

Please follow these steps:

  1. Go to the Gear icon and select Account and settings.
  2. From the Billing & Subscription tab, select Cancel subscription or Cancel online.
  3. Follow the onscreen steps.

 

Once canceled, you have one year to access the data if you need them for reporting purposes. After, all your data will be deleted permanently.

 

In addition, you can permanently delete your personal data. Sign in to accounts.intuit.com and proceed to the Data & Privacy section, then click on Delete. Please note that we're unable to undo this process so please read everything on the page before confirming the deletion.

 

You can visit https://accounts-help.intuit.com/app/privacy to know more about how your data is being managed and protected by Intuit.

 

Lastly, I suggest you export reports, lists, and other data from QuickBooks Online. Save them to any external or local hard drive cause you may be needing them in the future.

 

Leave a comment below if you have other concerns. Take care!

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