Charged for payroll when I was never able to use due to errors on QB's side and engineers how no ETA

I know how every penny counts when running a business, and I'm here to help you route to the best support available for the charge of your payroll, Safarico.

I want to make sure that you're able to get the assistance that you need. For security purposes, we are unable to access your account information through this public forum.

I understand that you've already reached out to our Payroll Support Team several times, but I'd recommend contacting them again. They have tools that can check your account securely and provide information to help you with the refund. To reach them, you may follow the steps below:

1. Sign in to your QuickBooks Online company.
2. Go to Help (?).
3. Select Contact Us.
4. Enter your concern, then select Let's Talk.
5. Choose a way to connect with us:

• Start a chat with a support expert.
• Get a callback from the next available expert.

To ensure they can assist you on time, you may open this article for their support hours: Contact Payroll Support.

For managing your QuickBooks Online subscription, you can refer to this article: Manage billing, payment, and subscription info in QuickBooks Online. It contains steps to update payment methods and upgrade.

If you have any questions or issues regarding refunds or charges in your QuickBooks account, please don't hesitate to leave a comment below. I am always available to offer additional assistance and support.

I have called MULTIPLE times and no one was able to help me. I cannot continue to call and get no resolution. I need someone else who can help me.