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- QuickBooks Desktop, I started in a company this Jan of 2024, and came in as the Senior Accounting Manager, first cleaning up 2023 financials through QuickBooks Desktop Enterprise.
- The A/P dept merged some duplicate Credit Card Accounts together and lost years of all credit card reconciliations, from American Express C/C.
- These all had once been reconciled, and now back to 2015 to present are all gone.
I did need to reconcile 2023 for this new company I am at. I found out there were 2 to 3 different duplicate credit card accounts, with different varying transactions in each. I needed to take a moment to think what was best to be able to make move these 7 difference accounts back into the original 3 credit card accounts. Before decision was made, I just find out that those just were merged by the A/P Department. Now I see that all the reconciliations are lost back to 2015. I do not even have all the statements dating back to then.
The last known reconciliation that was correct was in September 2022 before the duplicates and merge. Can I actually enter the amount of that last known reconciliation and run it for all years past at the same time?
And if anything is different, can I adjust.? Or can I just restart from October of 20212, or just start a new from 2023, to complete for taxes?
One Big question I have is, what if there where duplicates in the other those accounts, as in you have 2 duplicate credit card accounts in QuickBooks, and then two of the same transactions where in both accounts, and this may have happened more than once, who do I fix this?
Any suggestions are helpful!! I am waiting for more advice before I go the CFO and CEO to determine how we are going to go about fixing this, before I move forward with the rest of the 2023, cleanup/workup.
Hello, Micki.
I noticed that you previously posted a concern on a different thread.
My colleague has provided some useful insights on reconciliations in QuickBooks Desktop (QBDT). You can find their response at this link: https://quickbooks.intuit.com/learn-support/en-us/account-management/re-qbdt-lost-all-credit-card-re....
Please let us know if you have other concerns or questions besides reconciliation. We're always around to help you out.
Thank you for that. I did accidentally put this under two different areas. Sorry, yes, Iam still trying to figure out what are my next steps for 8 years of lost credit card reconciliations, and how I will get the only backups this company has with Right-Networks (Right-Works) Server/Host.
Hello there, Micki.
I’ve seen that you’ve posted twice on the Community page. My colleague already addressed this issue for you. You can visit the link to view her recommendation: https://quickbooks.intuit.com/learn-support/en-us/account-management/re-qbdt-lost-all-credit-card-re...
Please don’t hesitate to get back to us if you have any other questions or concerns with QuickBooks Desktop-related tasks. We’re always here to help. Take care always.
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