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Micki V
Level 2

Credit Card Lost Reconciliations for 8 years past

QBDT Lost All Credit Card Reconciliations 2015 through last reconciliation of Sept of 2022.

- QuickBooks Desktop, I started in a company this Jan of 2024, and came in as the Senior Accounting Manager, first cleaning up 2023 financials through QuickBooks Desktop Enterprise.

- The A/P dept merged some duplicate Credit Card Accounts together and lost years of all credit card reconciliations, from American Express C/C.

- These all had once been reconciled, and now back to 2015 to present are all gone.

 

I did need to reconcile 2023 for this new company I am at. I found out there were 2 to 3 different duplicate credit card accounts, with different varying transactions in each. I needed to take a moment to think what was best to be able to make move these 7 difference accounts back into the original 3 credit card accounts. Before decision was made, I just find out that those just were merged by the A/P Department. Now I see that all the reconciliations are lost back to 2015. I do not even have all the statements dating back to then.

 

The last known reconciliation that was correct was in September 2022 before the duplicates and merge. Can I actually enter the amount of that last known reconciliation and run it for all years past at the same time?

And if anything is different, can I adjust.? Or can I just restart from October of 20212, or just start a new from 2023, to complete for taxes?

 

One Big question I have is, what if there where duplicates in the other those accounts, as in you have 2 duplicate credit card accounts in QuickBooks, and then two of the same transactions where in both accounts, and this may have happened more than once, who do I fix this? 

 

Any suggestions are helpful!! I am waiting for more advice before I go the CFO and CEO to determine how we are going to go about fixing this, before I move forward with the rest of the 2023, cleanup/workup.

3 Comments 3
jeanbiverly_
QuickBooks Team

Credit Card Lost Reconciliations for 8 years past

Hello, Micki.

I noticed that you previously posted a concern on a different thread.

 

My colleague has provided some useful insights on reconciliations in QuickBooks Desktop (QBDT). You can find their response at this link: https://quickbooks.intuit.com/learn-support/en-us/account-management/re-qbdt-lost-all-credit-card-re....

Please let us know if you have other concerns or questions besides reconciliation. We're always around to help you out.

Micki V
Level 2

Credit Card Lost Reconciliations for 8 years past

Thank you for that. I did accidentally put this under two different areas. Sorry, yes, Iam still trying to figure out what are my next steps for 8 years of lost credit card reconciliations, and how I will get the only backups this company has with Right-Networks (Right-Works) Server/Host.

Carneil_C
QuickBooks Team

Credit Card Lost Reconciliations for 8 years past

Hello there, Micki.

 

I’ve seen that you’ve posted twice on the Community page. My colleague already addressed this issue for you. You can visit the link to view her recommendation: https://quickbooks.intuit.com/learn-support/en-us/account-management/re-qbdt-lost-all-credit-card-re...

 

Please don’t hesitate to get back to us if you have any other questions or concerns with QuickBooks Desktop-related tasks. We’re always here to help. Take care always. 

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