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ryan-impremis-co
Level 1

Currently we have Pandadoc integrated with Quickbooks Payment, but upon first trial of proposal getting paid, the remaining 50% did not get created in QB.

 
1 Comment 1
AileneA
QuickBooks Team

Currently we have Pandadoc integrated with Quickbooks Payment, but upon first trial of proposal getting paid, the remaining 50% did not get created in QB.

Hi there, ryan. 

 

Thank you for bringing this issue to our attention. I'm sorry you're encountering this problem with QuickBooks Online. I understand you've been experiencing issues with the remaining 50% not being created in QuickBooks Online, and I apologize for any inconvenience this has caused.  

 

To resolve this issue, I recommend contacting the PandaDoc support team. They have the necessary tools and expertise to check on their end regarding the problem you've encountered. You can reach out to them through this link, they will be happy to assist you in resolving this issue.  

 

Also, if you want to learn how PandaDoc works in QuickBooks, refer to this video clip: How to use PandaDoc in QuickBooks Online Advanced.

 

Please let me know if there is anything else I can do to assist you. I'm just a post away. Have a great day, and stay safe!

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