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Accounting-AIS
Level 1

Customer Invoicing

Greetings!
I hope someone can help with this. I’ve checked on the forum and even consulted with our accountant. It seems like there should be a fairly simple way to coordinate this, but I seem to be missing it. We currently have QB Desktop Pro 2020.  I have used QB for 20 years and need your help!


Background info: I work for a computer reseller with approx. 250 active customers. We sell to the public, to schools and government. We are trying to find a way to ‘connect’ customer’s PO’s to the vendor’s invoices to confirm the customer has been billed for the order.

 

We do NOT keep an inventory of products: upon receipt of the customer's PO (could be for computers, monitors, ink/toner, parts--we also build and repair custom units, etc), we order merchandise. Upon delivery of merchandise to customer we invoice them. Due to gov’t/school pricing contracts, the exact same item can cost the public one price, gov’t/schools a different price.  


I’ve tried doing as ‘jobs’ but our costs come up on the customer invoice unless we ‘uncheck’ billable when entering the vendor invoice, then it doesn’t get ‘tied’ to the PO.   

 

Is it the version we’re running—do we need to upgrade?
Am I missing something?
Everyone’s help is greatly appreciated!

1 Comment 1
Rea_M
Moderator

Customer Invoicing

I can see how the benefit of being able to tie a purchase order (PO) to an invoice would aid you in managing transactions with QuickBooks Desktop (QBDT), @Accounting-AISThat's why I'm here to share a few details about this.

 

For the time being, the option to link a PO to an invoice is unavailable in QBDT. POs are used to track the items you order and receive to know what expenses are coming up. Then, if you have an estimate, you can use it to create a purchase order. To learn more about this, please see this article: Create purchase orders in QuickBooks Desktop.

 

We take customer suggestions as opportunities to improve the various features of our products. Therefore, I would encourage you to send suggestions or product recommendations.

 

Your valuable feedback will be forwarded and reviewed by our Product Development team to help improve your experience while using the program. Here's how:

 

  1. Go to the Help menu.
  2. Choose  Send Feedback Online.
  3. Click on Product SuggestionFeedback QBDT.PNG
  4. Click on the drop-down for Type of Feedback and select Product Suggestion.
  5. Select the Product Area.
  6. Then enter your thoughts and suggestions.
  7. Once done, select Send FeedbackFeedback QBDT 1.PNG

 

Also, to learn more about the different ways you can track customer transactions and record expenses in QBDT, I'd recommend checking out these articles:

 

 

Please don't hesitate to let me know in the comments if you have other concerns about managing invoices and purchase orders in QBDT. I'm always around to help. Take care, and I wish you continued success, @Accounting-AIS.

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