Customers and Vendors

Thanks for the details, jcapecci.

If you've paid the Bob Jones CK the vendor via check, you can modify the account to Accounts Payable to resolve this matter.

Let me guide you how:

1. Open the check you created. Change the Expense account to Accounts Payable.
2. From the Customer: Job dropdown, select the vendor name. If you don't enter a name, QuickBooks will ask you to choose a vendor for the Accounts Payable line item.
3. Select Save & Close.

Then, pay the bill:

1. Go to the Vendors menu, then select Pay Bills.
2. Select the bill connected to the check.
3. Choose Set Credits, then go to the Credits tab.
4. Put a check on the credit. Change the amount as needed.
5. Select Done. Then select Pay Selected Bills.

When checking your transaction history, this will show the regular check as the payment. 

You can refer to this article for more insights about to clear your vendors' open transactions: A paid bill or invoice shows on report or window of open transactions.

Know that we're always delighted to help in any way we can if you have more questions. Stay safe. 

Thanks very much for your response.

Bob Jones CK is not the problem; those payments are correctly indicated as Accounts Payable to Bob Jones CK as a vendor. The problem is the entries to BobJones, which show up as PMT to Accounts Receivable since BobJones is a customer. I did not pay BobJones with a check from this system, simply recorded the payments.

Any other suggestion? Thanks again - 

Thank you