Hello there, Tybo.
I understand you're experiencing difficulty accessing your QuickBooks Online account as it keeps repeating the login process. I apologize for any inconvenience this may have caused, and I'm here to assist you in resolving this issue.
Let's perform some basic troubleshooting steps to resolve the issue. Firstly, let's access your QuickBooks Online using an Incognito/Private browser. Occasionally, the issue might be related to the browser you're using, and trying a different browser can help determine if the problem is browser-specific. This can help bypass cache and cookies issues, offering a clean slate for login attempts. Here are the keyboard shortcuts to open the Incognito/Private browser in some commonly used browsers: Google Chrome:Ctrl + Shift + N; Safari 11 or newer:⌘ + Shift + N; Mozilla Firefox:Ctrl + Shift + P; Microsoft Edge:Ctrl + Shift + P.
Once successfully logged in, clearing your browser's cache and cookies is often a helpful step, as outdated or corrupted cache and cookies can cause login issues. To do this, you'll need to go to your browser settings and locate the option to clear browsing data. Once you've selected this option, pick the time range you want to clear data, choose the cache and cookies options, and hit the clear data button.
However, If the issue persists, It's also a good idea to check the QuickBooks Online service status page to see if any notifications regarding service interruptions or maintenance could affect access. If there is no service interruption, certain extensions or add-ons in your browser might be causing the issue. Try disabling these, especially ad blockers or security-related extensions, to see if this resolves the problem.
Also, if you suspect the issue might be with your credentials, you can try resetting your QuickBooks Online password. This can be done by clicking the forgot password link on the login page and following the prompts to reset your password.
If you've tried all the above steps and still can't access your account, reaching out to QuickBooks Online support is the next best step. They can provide more specific guidance and help diagnose the issue.
I've also added an article about managing your company's information, data, security, and other related topics: Account Management.
I hope these steps help resolve the repeated login loop issue and get you back into your QuickBooks Online account. Should you require any further assistance, please do not hesitate to reach out. Have a great day!
