Hello, jeff-nadeau-viag and Rishan.
It'd be nice to have a Messenger feature like on the QuickBooks Desktop version.
While the option is unavailable, I recommend sending your request to our product developers. They'll review this idea and might consider updating it in the future.
You can follow these steps to send feedback:
- Go to the Gear located at the top.
- Under Profile, click Feedback.
If you want to check the status of your request, you can click this link: Customer Feedback for QuickBooks Online.
To view the frequently asked questions and the features available in QuickBooks Online Advanced, you can visit this link: Simplify your business with custom tools.
You can also leave a reply on this thread if you have other questions or concerns. I'll be around to help you out some more. Take care and stay safe!