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I am struggling with migrating data from an existing QBO ID to a new one. I've done the recommended backup followed by copy from twice, and both times a whole bunch of bank deposits got ignored (i.e., were not transferred).
Before I give up with Intuit-built garbage software (i.e., their backup-and-restore stuff I pay a premium price for as an Advanced user) I'd like to try one more time with a brand new total backup. Because I'm wondering if the problem isn't that the restore/copy from is failing, but maybe instead the backup didn't include the missing transactions.
How do I force the backup routine to create a brand new full backup? I tried just doing a second backup...but it completed so fast that I think it just "recognized" there were no changes to the underlying data and declared itself done.
Of course, the UI states you're doing a "full backup"...which should mean >>everything gets backed up again, even if it was already backed up<<. But this is Intuit we're talking about, past masters of lousy documentation and poorly designed and written software.
So how do I "force" a complete new backup? Do I need to delete the old one first?
I noticed you are still unable to migrate your data from QBO Advanced to a new blank QBO Advanced provided by TechSoup. Have you tried the Copy tool as I mentioned earlier?
No, not yet. I am working my way through alternatives, starting with the "official" Intuit ones (we want to minimize expenditures, and we've already paid to upgrade to the Advanced level which supposedly lets us do what we want to do).
But I appreciated your suggestion and, assuming the official approaches fail -- which I'm sure they will; this is Intuit we're talking about, after all :) -- I will try it.
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