I’ll outline some steps to troubleshoot your application to overcome issues that prevent you from using the scrolling features, XTREMEIT. That way can continue with your task in QuickBooks.
Whenever you encounter issues while navigating using the QuickBooks Online (QBO) mobile app the initial step to fix it is by clearing the program cache. Doing this will eliminate the damaged files and will refresh the background process of the system. Follow along below to get this done right away.
In the app itself:
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- iOS: From the Menu ☰, select Help & Feedback, select Refresh Data, and then select Refresh.
In your device Settings:
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- iOS: From your device's Settings, select Setting General iPhone Storage and choose an app that's taking up a lot of space. To free up the storage without deleting the documents and data for the app, select Offload App.
If the issue persists, update your application to the latest version through the Apple App Store to enhance its security and stability. You can also start fresh by uninstalling and reinstalling the app to erase related data.
On the other hand, you'll want to access your company through your mobile device browser and continue your QuickBooks task from there.
I'll also provide these links that will assist you in managing your transactions with the QuickBooks mobile app:
If you need more help with your QuickBooks mobile app or have related inquiries, feel free to post your questions. I’m here to help you. Stay safe.
