Hi, my credit card was charged twice upon sign up. Any way to be refunded?

I'm glad to hear from you today, brendan_diaz.

Double or pending charges on your credit card do not necessarily mean that you have been charged twice. Authorization hold or preauth is the banking industry practice of authorizing electronic transactions made with a debit card or credit card, and holding the balance as unavailable either until the merchant clears the transaction.

In the case of credit cards, the authorization is automatically reversed in 72 hours. If you haven't received the reversal after the said turn around time, you can get in touch with our QuickBooks Self-Employed Support. They have the necessary tools to review the details privately.

Here's how you can reach us: https://quickbooks.intuit.com/learn-support/en-us/help-articles/contact-quickbooks-self-employed-sup....

You can locate information on this in the following resources:

• Authorization hold.
• Charges on your credit card or bank account.

You can also check out the QuickBooks Blog site for product updates as well as business tips from our accountant.

If I can be of help while working in QuickBooks Self-Employed, don't hesitate to leave a reply below. I'd be glad to help.