We can easily upgrade your subscription, userstephen1.
For you to be able to upgrade your QBO subscription, you just need to ensure that you log in to the account as a Master admin or Company admin. You can proceed to Step 2 in this article to upgrade it successfully: Upgrade or downgrade your QuickBooks Online subscription.
After upgrading your subscription, you can already turn on and set up your projects for the job costing transactions. You can use this link for reference: Set up and create projects in QuickBooks Online.
We'll be right here if you need more assistance in upgrading your account and setting up the projects.
