How can i get the dark mode theme back to the normal light?

Welcome and thanks for your first post, @tlhoffman2003-gm. I appreciate you for following the steps in our demo video. 

It seems like you're experiencing a browser-related issue. As an insight, QuickBooks uses cache to save all your preferences and load your page faster. 

To confirm, let's start by accessing your account through an incognito window. Refer to these shortcut keys below:

• Chrome: Ctrl+Shift+N
• Firefox: Ctrl+Shift+P
• Safari: Command+Shift+N

Log in to your company, then turn off the dark mode. If it works, I recommend that you clear your browser's cache to remove historical data and access QuickBooks with a clean slate. Otherwise, switch to a different supported browser.

For future reference, check out this article to know more about customizing invoices, estimates, and sales receipts in QuickBooks Online.

Visit the Community and keep me posted on your progress in getting this resolved. Take care!

Hi, @tlhoffman2003-gm.

Hope you’re doing great. I wanted to see how everything is going about turning off the dark mode feature in QuickBooks. Was it resolved? 

Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

Looking forward to your reply. Have a pleasant day ahead!

This is the single worst user experience issue I have had thus far with Quickbooks. I/m not sure about this person but I've had the same issue for months without any of the suggestions you have working. And No, it's not a browser issue. I reinstalled on a computer from scratch with incognito and the issue resurfaced.