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john-march
Level 1

How can I retrieve a W-2?

 
7 Comments 7
MorganB
Content Leader

How can I retrieve a W-2?

Hi there, john-march.

 

I appreciate you taking the time to contact the Community. I'd be glad to show you how to retrieve a W-2.

 

There are just a few steps to get this done. Here's how:

 

1. Click the Taxes tab in the left navigation bar.

2. Choose Payroll Tax at the top of the page.

3. Select All Employees or a specific employee from the drop-down menu.

4. Click the W-2, Copies B, C & 2 link.

 

From here you can view and print the W-2. This article provides additional details on retrieving these forms: Print your W-2 and W-3 forms.

 

You can also retrieve archived W-2 forms by:

 

1. Clicking the Taxes tab, then Payroll Tax.

2. Under the Forms section, select Annual Forms.

3. Select Annual Tax Forms in the first box, and then W-2, Copies B, C & 2.

 

This write-up offers info on viewing archived forms: View your previously filed tax forms and payments.

 

Keep up the great work and please let me know if you have any other questions.

 

 

Volga0801
Level 1

How can I retrieve a W-2?

Hi! I couldn't create W2's. When I choose Taxes --> Payroll tax, there is no drop-down employees menu on my screen, and no W2 forms. The same is in Filings.

Ken109
Level 1

How can I retrieve a W-2?

Same here.  I think this help file is old.  Please update so we can access the W2s

AlcaeusF
Moderator

How can I retrieve a W-2?

Hi @Ken109,

 

Thank you for dropping by here in the Community space. I can share clarification on how you can access Form W-2 in QuickBooks Online.

 

The steps provided by my colleague apply to users who have the Automated tax and forms feature disabled. If that's the case, you can access the previously filed W-2s directly from your archived forms.

 

Here's how:

 

  1. On the left navigation bar, click Taxes.
  2. Go to the Payroll Tax tab.
  3. Go to the Filings tab.
  4. Scroll down and click Go to archived forms.

 

If you have the automation enabled, the steps are different. You can follow the instructions provided by MorganB to access archived forms.

 

Also, we've gathered answers to frequently asked questions about the annual form. I've attached an article you can use to learn more about how to handle Form W-2 in QuickBooks: Print your W-2 and W-3 forms.

Drop me a comment if you need more assistance accessing tax forms in QBO. I'll keep an eye on your response. Take care always.

damo_edits
Level 1

How can I retrieve a W-2?

Wrong wrong wrong. None of these methods work to get to a printable copy. Just an endless loop of twirl downs and menus that send you right back where you started.

MichelleBh
Moderator

How can I retrieve a W-2?

I have steps to assist you in resolving the never-ending loop when attempting to print a W2 form, @damo_edits. This way, you can print the forms as soon as possible. 

 

The steps outlined above are the precise and correct procedures for printing your W2 in QuickBooks Online. For more information, please see our video tutorial: Print your W-2 and W-3 forms.

 

Too much cache in your regular browser can sometimes make the product act strangely. It sounds like something went wrong with or interrupted your server. For this, I'd suggest logging into your account through a private window. This way, we can see if the problem is with the browser.

 

Here are the shortcuts for the keyboard:

 

  • Ctrl + Shift + N (Google Chrome)
  • Ctrl + Shift + P (Firefox)
  •  Control + Option + P (Safari)
  •  Ctrl + Shift + P (Microsoft Edge)

 

Once you're in, you can print the W2 copy again to see if they're doing well. If the problem is fixed, please return to your regular browser and press CTRL+Shift+Delete to clear the cache.

 

For more recommend fixes for other printing issues, click the article: Fix QuickBooks Online printing issues on browsers for Windows.

 

If you have further questions about W2, please post your concerns in this thread. I'm happy to assist you. 

Raquel777
Level 1

How can I retrieve a W-2?

How can I retrieve my 2021 w-2

Form.

Thank you for helping me 

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