You can reach out to our live support team by clicking on the Help icon, NP2023. Let me guide you on how to get in touch with them.
Before contacting with our live support team, I want to ensure a smooth continuation of your business activities. Can you please share more details about your issue? This will enable us to better understand the problem and offer a suitable solution
Here's how to reach out to us:
- Go to the Help icon in the top right-hand corner.
- Select Search and open any article, then press the Contact Us button.
- Select a topic or enter your question in the box and hit Continue.
- Choose the best way you'll want to reach out to us.

They can accommodate you Mondays to Fridays from 6 AM to 6 PM PT and Saturdays from 6 AM to 3 PM PT.
I'd also recommend exploring the link flexible solutions and getting the tools you need to streamline your business and the insights to drive it forward. All in QuickBooks Online Advanced.
For future reference, you can check this article to learn how to categorize transactions: Categorize online bank transactions in QBO.
If you have any further questions about QBO, please respond to this post with additional details. I'm always here to help.