Hello there, Mike.
I know how crucial it is to change your user ID for your Intuit account. Rest assured, I'm here to guide you to get the best help available.
Since you have already tried changing your user ID using the instructions in the article, I recommend contacting our QuickBooks Online support to get this fixed as soon as possible. There's no need to cancel your subscriptions and start over.
Here's how:
- Head to this link: Contact Us.
- Select QuickBooks Online product and click Continue.
- Select Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
After that, you can also consider changing your company name, contact info, or Business Number in QuickBooks Online if necessary.
Please feel welcome to post your additional concerns here on the Community page, as we're always here to support you.
