Hi there, @@theresa40. There's no option to disable automatic customer syncing because it’s enabled by default in the system.
Some features in QuickBooks Time are set by default and can’t be changed or turned off.
If you’re looking for more flexibility or support as your business grows, consider exploring QuickBooks Live Assisted. It offers expert help and guidance, which can be especially useful as your needs with QuickBooks Time and other QuickBooks products.
If you have any other questions or need more help, just let us know
