Hello there, Mike532. The formats for purchase orders are fixed, and customization is not possible. Let me provide you with more details.
Your Purchase Order (PO) should display the following columns: Quantity (QTY), Activity, Description, Rate, and Amount. Since the QTY column is absent on your printed PO, it may be necessary to troubleshoot your browser to address any potential caching issues.
To begin, please log into your QBO account using a private browsing window. This will provide a fresh session without any stored browser data affecting performance. Here are the shortcuts for opening a private window in different browsers:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + N
- Safari: Command + Shift + N
Then, create a test purchase order to check if the QTY will show when printing. If it shows, clear your regular browser's cache to remove specific issues and help the program run efficiently. You can also use other devices and supported browsers to ensure everything works as expected.
If the problem continues, please reach out to our support team for further assistance in resolving this issue.
Moreover, you can refer to this article about adding accepted purchase orders to a transaction for your vendor: Add purchase orders to expenses, bills, or checks in QuickBooks Online.
Please return to this thread if you have other questions about your PO in QuickBooks, Mike532. We're here to help you in any way we can.
