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usercualtzinsalon
Level 1

How do I upload my backup QBB file to the online Quickbooks? There is no "File" menu to select "Open or Restore Company." I don't see it as an option in settings, either.

 
4 Comments 4
Angelyn_T
QuickBooks Team

How do I upload my backup QBB file to the online Quickbooks? There is no "File" menu to select "Open or Restore Company." I don't see it as an option in settings, either.

Hi @usercualtzinsalon.

 

I can help you with uploading your file to QuickBooks Online (QBO).

 

The option to restore a backup file is available for QuickBooks Desktop (QBDT). If you want to transfer your file from QBDT to QBO, you can follow these steps:

 

  1. Open your QBDT file (restore the backup file to your QBDT account).
    1. Go to the File menu, then select Open or Restore Company.
    2. Click on Restore a backup copy, then click Next.
    3. Choose Local Backup and then Next.
    4. Browse your computer for your backup company file. It should look like this: [Your company name].qbb.
    5. Select a folder to decide where to save your restored company file. Then select Open.
    6. When you're ready, select Save. If you see any messages about possibly overwriting your data, select the option that best fits your needs. Don't overwrite anything unless you know you want to.
  2. Go back to the File menu.
  3. Tap on Utilities, then select Copy Company File for QuickBooks Online.
  4. Follow the on-screen instructions to complete the process.

 

You can also check out this article for additional references: Move your QuickBooks Desktop file to QuickBooks Online.

 

Moreover, here's how you can find out what data doesn't convert when you migrate from QuickBooks Desktop to QuickBooks Online.

 

If you have any other questions about uploading your file to QBO, please let me know by adding a comment below. It's my pleasure to help. Have a good one!

Fiat Lux - ASIA
Level 15

How do I upload my backup QBB file to the online Quickbooks? There is no "File" menu to select "Open or Restore Company." I don't see it as an option in settings, either.

@usercualtzinsalon 

Install the trial license of QBD 2021 to restore your QBB file and migrate to QBO.

https:// quickbooks.grsm.io/US
https:// quickbooks.grsm.io/us-promo

 

david5420
Level 1

How do I upload my backup QBB file to the online Quickbooks? There is no "File" menu to select "Open or Restore Company." I don't see it as an option in settings, either.

I don't have access to my QBDT anymore and only have a backup file to move to QBO

 

Mark_R
QuickBooks Team

How do I upload my backup QBB file to the online Quickbooks? There is no "File" menu to select "Open or Restore Company." I don't see it as an option in settings, either.

Hello there, @david5420.

 

I can see here that you’ve posted twice in which this is the duplicate post: https://quickbooks.intuit.com/learn-support/en-us/other-questions/importing-qbdt-backup-file-to-qbo-...

 

You can refer to the resolution provided by my colleague.

If you need further assistance while working with QuickBooks, you can always drop a comment below. Have a great day ahead!

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